SUPPORT DATABASE

FAQ

Common questions before and after claiming

COMMON QUESTIONS
Q. Are card claims free?

Yes. CardWish provides free card claims, with a limited number available each day.

Q. How do I claim a card?
STEP 01Choose a cardPick the card you want on the Claim page
STEP 02Enter your Player IDUse your 16-digit in-game friend ID
STEP 03Review and submitCheck the details and complete verification

Your Player ID is the public code used to add friends in the game, so it is safe to share. We will never ask for your password or login details.

Where can I find my Player ID?

Open the game → tap your profile icon at the top center of the home screen → tap Friend ID in the upper-right corner to copy it

Your trainer nameLv. 32
Friend ID1234 5678 9012 3456Tap the copy button beside the Friend ID, then paste it into the Player ID field above.
The QR code is for adding friends in the game. You do not need to scan it to use CardWish.
Q. How long until it arrives? How do I receive it?

Processing is asynchronous: after you submit, the system works through the queue and sends a friend request / trade invitation to your Player ID in the game. When the friend request arrives, tap the Social Hub button at the bottom center of the game screen, tap Friends in the lower-left corner, then open the Approve tab on the far right to view and accept the new request. Once delivered, the card appears in your game account. You can return later and check progress with your Player ID.

Q. Why is human verification required?

A quick human verification helps prevent automated mass claims and keeps card distribution fair.

Q. Why does it say “this game ID already claimed today” or “daily limit reached”?

For fair distribution, each Player ID can claim once per day. Please try again the next day. Daily quotas reset at 14:00 (UTC+8).

Q. What is the difference between “Share” and “Trade”? Are there limits on Trade?

Share is the free claim option available every day. A sending account delivers the card directly to you, and each Player ID can use it once per day. Trade uses the in-game trading feature. Each Player ID can use one free trade per day for a ◆1–◆4 diamond-rarity card, resetting at 14:00 (UTC+8); a failed trade does not count, so you can try again. If a message says trading is currently paused, please choose “Share” instead or watch for announcements. The game requires you to offer one card in return. Star and Shiny cards are available only through point redemption.

Q. I submitted but never received the card — why?

Common reasons: ① the game itself only allows one gift claim per day, so it fails if you already claimed elsewhere today; ② the friend / trade invitation wasn't accepted; ③ that card is out of stock — try a different card.

Q. What are the "points" and "streak" in the progress bar?

Each successful claim earns points, and claiming on consecutive days earns a bonus. Points only accumulate and never reset (a missed day only resets the streak). Enter your Player ID on the Claim page to see your progress.

Q. How do I redeem a high-rarity card?

Once your points reach the threshold, a “Redeem a high-rarity card” button appears in the progress bar. Choose one high-rarity card (star or shiny), and the system delivers it through an in-game trade. Redemption uses the required number of points.

Q. Can I choose the card's language version?

Yes. The "Card language" field on the claim form lets you choose the language version of the delivered card, and it defaults to this page's language. After you pick a card, the dropdown only lists the languages currently in stock for that card — if you don't see the language you want, it's out of stock for now; pick another language or try again later.

Q. Do I need to sign in? Where are saved Player IDs stored?

No sign-in is required. After a successful request, you may save up to 8 frequently used Player IDs in this device’s browser. You can select or delete them later, but they are not synchronized to other devices.

Q. How do I check the status of my request?

After submitting, the page shows live progress (queued → friend request sent, including the sending account’s name → delivered or completed). You can also return to the Claim page and enter or select your Player ID to view that ID’s requests from the last 30 days.

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